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FAQS

  • How do I book?

    Search your specific dates, amount of guests)and any other amenities in the advanced search) you may desire. When you have found a rental THAT IS AVAILABLE FOR YOUR DESIRED DATES, submit an online booking request. To keep everything in our properties kosher, ALL bookings are personally reviewed and approved by our office staff.

  • I can't find anything available for my dates. Can you please help?

    We handle thousands of bookings per year, and our online calendars are real and updated in real-time. We don't 'hide' any rentals. If properties are not showing availability for you selected dates, try different dates, or using less advanced amenity filters, for the greates amount of available properties. If you still can't find anything available, you can email us requesting be added to the waitlist for any cancellations. Be specific in your request for the best results.

  • Are the pictures real?

    Yes, the pictures are REAL and typically rephotographed every few years! That said, our homes are constantly being updated and enhanced, from landscaping to linen, so you may find slight differences. When rentals are photographed in the wintertime, the grass may be digitally 'greened' to show how it would look in the summertime.

  • What is required to make a reservation?

    When you have found a rental THAT IS AVAILABLE FOR YOUR DESIRED DATES, submit an online booking request. To book a property, we will need your exact dates of check-in and check out, full name, home and email addresses, cell phone number, and how many people are in your party. Our booking office will reach out to you to complete your booking. For every reservation, no matter the method of payment used, we will also need your credit card information to keep on file for any incidentals.

  • Will my quote include all fees?

    Yes. Prior to booking, you will receive a written quote from us with a breakdown of the nightly rate, cleaning fees and mandatory accidental damage insurance required with every booking. There are no surprises, so you can feel secure knowing that the amount you were quoted is exactly what you will pay. Of course, any extras that you specifically request before or during your stay (such as 24 hour pool heating or housekeeping during your stay, if available), will be quoted and charged at that time, in addition to your quote.

  • Do your rates and fees ever change?

    We always clearly specify all rates and fees prior to booking a reservation so there are no surprises for our customers. The rate we quote you will be the rate you pay. Our nightly rates vary seasonally. Busier seasons will typically have higher rates than the 'off season' rates. Nightly rates may also occasionally rise or fall to reflect true market conditions or if changes or improvements are made to the rental. Our fees, like cleaning service and insurance, generally remain constant except when our service costs rise.

  • How does payment work?

    We accept payment via Chase Quick Pay, Zelle, CashApp, Venmo, or PayPal, as well as via direct deposit into our account at any Chase branch nationwide. Other payment options include ACH, wire transfer into our bank account, check or cash drop-off at one of our offices. Any bank fees incurred as a result of wiring funds are the guests’ responsibility. Credit card payments are accepted with a 4% convenience fee added to your entire total amount.

  • Can I pay for my stay in installments?

    Yes, and no. In order to confirm a reservation, some percentage of the total payment must be paid at the time of booking. The percentage amount varies, based on how far in advance the booking is: Bookings within 45 days of arrival, require full payment to reserve. Bookings made 46 to120 days in advance require a 50% deposit on reservation, with the balance due 45 days prior to your arrival date. Bookings made 121 days or more in advance, require a 10% deposit on reservation, 40% due 120 days before arrival, and the balance due 45 days before arrival.

  • How will I know my booking is confirmed, and instructions to get into the property?

    Once we have requested to book, we will email you multiple important emails from us. To ensure receipt of these emails, please add floridakoshervillas@gmail.com to your list of accepted email addresses. First, a confirmation quote with the total cost, along with a list of acceptable payment methods and their due dates will be sent. A rental contract will follow, and must be signed and returned to prior to checking into your villa. After your rental contract has been signed AND full payment has been processed, you will receive a final email with arrival instructions. If you have booked a reservation and have not received confirmation and/or payment instructions from us within 24 hours, please contact our reservations team at (305) 650-8830 or email us so that we can resend your confirmation email to your inbox.

  • Do you offer group rate discounts for multiple rental units?

    Depending on the season and availability, we're happy to try. Let us know your group's needs and budget, and we'll look into the options. Depending on how many villas you would need, we will work within our available inventory to try to find you the best “combined rate” for a “multi-property” vacation that fits within your budget, yet comfortably accommodates all the members of your group. Please note - These will be subject to availability, and are discounts are usually not available during the high season.

  • Are there any blackout dates when a villa cannot be booked?

    In short, no. Our properties are available to rent 365 days a year. However if a property needs repairs, or a property owner blocks dates for personal use, those dates will be marked as unavailable in the property calendar like any other booking.

  • Do you have a minimum stay policy?

    YES. EVERY PROPERTY HAS A MINIMUM BOOKING OF AT LEAST TWO NIGHTS, AND SOME HAVE A MINIMUM OF THREE NIGHTS. If you go to any property, you can find the minimum number of nights for that rental under "Amenities".

  • Does the home appear in person as it does on the website?

    Yes… and no. Our homes are constantly being updated and enhanced to make your vacation that much more luxurious and comfortable. Improvements such as renovations, change-outs in linens, furnishings, patio amenities, and the like are common. What you see on the website is identical to what you will encounter once you check-in OR you may find yourself pleasantly surprised by updates made to your home that were not yet posted onto our website photo album. When rentals are photographed in the wintertime, the grass may be digitally 'greened' to show how it would look in the summertime. Feel free to ask us if a particular villa has had any such new updates that aren't posted yet.

  • Is the property I see on the website the actual one I get upon checking in?

    Absolutely! The property you requested and booked will be the one specially reserved for you. In the very rare event that we need you to switch accommodations due to a breakdown or necessary repair, we will let you know in advance and allow you to choose an alternate villa that is of equal or greater value at no extra charge. If we only have a villa that rents at a lower rate per night than what you have paid, we will refund you the nightly difference.

  • Can I change the house I want to stay in once I have already booked?

    Sometimes. Once we have reserved a specific property for you, any change that you might want to make is subject to availability. In addition, in order to switch your villa of choice to an alternate one, we would have to be able to re-book the first house to another guest so as not to cause financial loss to the homeowner, on whose behalf we have already confirmed a booking for your specific dates. If and when those parameters are met, any change in rate from your original villa choice to your new choice would have to be collected in order to guarantee the new booking.

  • How many people are allowed to stay in each home?

    Occupancy may not exceed what is posted for each villa or suite. Maximum occupancy includes children. Infants that can sleep in a Pack 'n play crib can be excluded from the count, but you must let us know in advance. State ordinances state that occupancy is limited to one person per bed, including children. You can find the maximum occupancy listed on the property page for each individual property. Many villas will have extra beds in the form of convertible couches, trundle/roll out beds, etc. Read the full property description for detailed information on exactly how guests your property can accommodate with all the available beds, counting the extras.

  • What is your cancellation policy?

    Cancellations and rescheduling of any reservation may be made up to 45 days prior to your arrival date, with the option of crediting any fees paid towards a future reservation or having a full refund issued. Cancellations or rescheduling of any reservation made with less than 45 days notice will result in 100% loss of all rental rate paid. Cleaning and Damage Waiver fees will be refunded back in form of original payment. If we are able to replace your reservation with another booking for any or all of your original reservation dates, a credit will be issued for the nights rented less a processing fee of $175. If the replacement booking is done at a lower nightly rate, this will be reflected in the amount of credit due to you. The above being said, we strongly recommend that our clients purchase travel insurance, which our office can gladly help you with.. Please note: Any credit issued must be used in full no later than one year past the date of the original arrival date (eg. if you need to cancel a stay with an arrival date of March 3rd, you have until March 3rd of the following year to use up the total credit amount.)

  • Do you offer travel insurance?

    Yes. We work with only the most reputable insurance companies to ensure your policy is fail-proof and hassle-free in the event you need to cancel your vacation.

  • What is the accidental damage waiver fee? Is it mandatory?

    The accidental damage waiver fee is mandatory with all of our rentals. It covers you for any accidental damage that may occur to the property during your stay. Accidents happen. And for this minimal fee, we, the property owner, - and most importantly, you - can rest assured that your vacation cost won't soar to to unexpected damages. The cost to replace the towel your child damaged or that lamp you accidentally knocked over - covered. We take care of it all, and you simply travel home.

  • What are the benefits of reserving an LKV villa?

    We are a frum, heimishe family owned and operated company that has been in the vacation rental business since 2009. We are fluent in English, Yiddish, and Hebrew, and therefore are able to assist you in the language of your choice. We also have staff members who speak Spanish, French & Hungarian. When you try to rent from a company that isn't specifically catering to the frum community it's just never the same, and hassle and inconvenience are bound to show up to dampen your experience. From a kitchen that you can't use and a location far from shuls, eruv or kosher food, to automatic appliances, thermostats, and utilities that can easily cause chillul Shabbos. The general vacation rental marketplace also will not have Shabbos and Havdalah items, kosher utensils and more. Yes you can rent from the general marketplace, but you will need to bring along many items and spend lots of time adressing the above issues among others. Renting from us guarantees an experience that is custom built by frum people for frum people, giving you a luxurious and hassle-free experience. Everything you need is provided, from a fully stocked kosher kitchen with separate milchig and fleishig appliances, cooking and serving ware, Shabbos & Yom Tov supplies package including leichter, tablecloths, Havdalah sets, kosher lamps in each bedroom and much more.

  • Why Luxury Kosher Villas and not another frum company, you ask?

    We pride ourselves on being the most established, experienced kosher vacation operation in the business. 13 years in the kosher vacation rental business has made us the industry leader, as you can see from the many positive reviews posted on our site, on google, and elsewhere. We have a proven track record of having our clients’ best interests at heart and delivering a fantastic experience. From the moment you reach out to us with your inquiry, our devoted team works diligently to help you choose the home that best suits your family’s “personality.” Our staff is intimately familiar with every one of our properties, and our professional management teams we are on top of things on a consistent basis so that there are no unexpected surprises waiting for you upon check-in. In addition, because we have a close relationship with the homeowners on whose behalf we book our reservations, we are able to guide and assist them with upgrading their homes, ensuring that we can provide you with only the highest quality accommodations.

    We treat our guests as family and it shows in the overwhelming number of repeat customers in our client base.

    Plan your stay with us today, and experience for yourself what our thousands of loyal customers before you have come to love. It's not just our motto, book with us and Vacation Like A Mensch!

  • Can I bring along my pet?

    Unfortunately, no. While we appreciate the question, all of our properties are restricted to pets.

  • Do you provide linens and towels?

    Absolutely! Every one of our properties is fully setup with a complete bedding package, including pillows, blankets, luxurious linens, bath towels and hand towels. Properties with pools and / or hot tubs also include a generous supply of pool towels for guest use. Please note: We do not provide beach towels to be taken off premises.

  • Do you provide toiletries, such as tissues, soaps and shampoos?

    Yes... to start. Each of our properties comes with a starter supply of toiletries that typically covers a typical 2-3night stay. For longer or extended stays, guests should purchase additional supplies locally.

  • Are there laundry machines?

    Yes. Unless unchecked in our amenity list, each of our properties is furnished with a washer and dryer for guest use. A starter supply of detergent is provided as well. For longer or extended stays, guests should purchase additional supplies locally.

  • Do you provide food?

    We do not provide food. However, we will be glad to give you names of local heimishe food service and reputable local takeout companies to work with.

  • What about papergoods?

    We do not supply papergoods as a rule. Guests should expect to purchase these supplies locally, and consider ordering ahead for delivery on arrival date. That said, you may find papergoods from previous guests in the cabinets, which you may feel free to use.

  • Help! I broke something. What shoud I do?

    Relax! You're covered. Just let us know, so we can address it before the next guest arrives. Accidents happen, and that is what your damage waiver insurance is there for. The cost to replace the towel your child damaged or that lamp you accidentally knocked over - covered. We take care of it all, and you simply travel home. AGAIN - Please let us know, so we can address the problem before the next guest arrives.

  • Are the pools heated?

    Yes. Unless otherwise noted, all of our pools are heated. Pool heating runs on a 12-hour timer, maintaining a comfortable water temperature. If you'd like 24-hour pool heating, or to have the water temperature raised, you can request it from the office for the duration of your stay at $50/per day of your stay.

  • Do I need to bring towels?

    Every one of our properties is fully setup with bath towels and hand towels. Properties with pools and / or hot tubs also include a generous supply of pool towels for guest use. Please note: We do NOT provide beach towels to be taken off premises. If the beach is in your plans, please bring beach towels along with you.

  • Can you accomodate a big group or large family?

    Some of our larger properties can accommodate a crowd. Additionally, some properties can be combined together depending on the season and availability. We also may know of other options not shown on our site. Let us know your group's size and dates via email, and we'll look into and let you know the available options.

  • What is the difference between your Florida Kosher Villas, Lakewood hosts, and Luxury Kosher Villas brands?

    Nothing really, except the areas they service. LuxuryKosherVillas.com is the parent company where you can access all properties. FloridaKosherVillas.com primarily markets our Florida and South Carolina properties. LakewoodHosts.com primarily markets our New Jersey properties.

  • How do I list my property with you?

    Click on the "List with us" form at the top of the page, and follow the prompts.

  • I still have questions. What is the best way to reach you?

    The fastest response is usually by emailing floridakoshervillas@gmail.com, which reaches multiple operators. You my also call the office by phone during hours: Booking Information: For FL, NY, SC properties: Call Mrs. Weinberger, Florida Office Sunday-Thursday 10am-7pm Closed Erev Shabbos & YT 305-650-8830 ext 222 OR Mrs. Kaufman, New York Office 305-785-2509 WhatsApp & Text 10am-8 pm Sunday-Thursday Closed Erev Shabbos & YT The New Jersey Office can be reached via email at: Lakewoodhosts@gmail.com, or, you can leave a voicemail message by calling 732-707-7949 and following the prompts. Your call will be returned. (The Lakewood booking office does not typically accept incoming calls.)

  • Do you have any other areas with properties?

    As the market leader in kosher vacations, we are always on the lookout for new areas where there's demand for kosher vacation homes. If you have a specific area you'd like us to know about, or, if you have a property you'd like us to consider where we do not yet offer rentals, email us at floridakoshervillas@gmail.com, and let's talk.

  • How Do I Get Property Address & Check-in Instructions

    Once your booking has been confirmed and payment received, you will receive several important emails from us, with the information you need to access the rental property. In some cases, you will receive the property address ahead of time, but the door combination only at check-in time on your check-in date. For properties managed by a local manager, you will receive the phone number of the manager to reach out to for exact instructions on getting in. To ensure receipt of these emails, please add floridakoshervillas@gmail.com to your list of accepted email addresses.

  • What time is Check-In?

    Check-in Sunday to Thursday is at 4:00PM. In areas where a Friday check-in is allowed (NJ / NY etc), Friday check-in is at 1:PM.

  • What time is check-out?

    Check is at 10:00AM. With advance notice, we often can extend a 1/2 hr grace period. Please help us be ready for our next guests by checking out on time. Guests not checked out by 11:00AM, are subject to $100 per hour late fee.

  • Is An Early Check-in or Late Check-out possible

    Please reach out to the booking office to find out. In busy seasons, or properties with quick turnovers between guests, early check-in/late check-out is usually not possible. When it is possible, these can ONLY be arranged in writing, directly with the booking office.

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