We’re glad you’re here.
We’ve made this digital online guide for quick and easy mobile reference and villa instructions for your convenience..
Within it you’ll find tons of helpful information about your vacation rental, its many indoor and outdoor amenities, instructions, neighborhood rules and helpful emergency numbers.
For local information, click on our Area Guides
To maximize your stay in your Luxury Kosher Villa, we have compiled this helpful guide for your convenience. Within it, you will find answers to the most commonly asked questions about your property, the area and its amenities.
Should you have any further questions or experience any issues, please reach out to the local Manager assigned to your rental, (previously texted to you) who will be glad to assist you in any way.
We appreciate your choosing Luxury Kosher Villas and wish a wonderful stay.
Check-in is any time after 4:00 pm, Sun-Thursday, and Fridays, any time after 1:00 pm.
Instructions explaining how to get in, will be texted to you at that time.
Please inspect the property as soon as you arrive. Don’t hesitate to email, text or call your local manager with any concerns that must be addressed.
Check-out is no later than 10:00 am with a grace period of up to half an hour.
For the fastest and easiest check-out experience, please follow the included check-list at the end of this guide.
New guests are likely to arrive at the villa within several hours of your departure, so checking out late delays our turnover time at great expense.
Therefore, guests who vacate their rental property after 10:30 am will be charged a $100 per hour late fee. We have no wish to charge anyone late fees, so please help us by checking out on time.
Please park your car(s) neatly in your rental’s driveway, or if (allowed) and needed, on the curb directly in front of your rental.
Thank you for being considerate!
Honking disturbs the neighbors, who certainly do not enjoy extra noise. Double-parking, blocking neighbors’ driveways, mailboxes or property may result in a ticket, a tow and unnecessary friction in the neighborhood.
You’re on vacation. Take it a bit slower and relax.
Please keep in mind that you are vacationing in a residential neighborhood.
The houses surrounding yours are filled with families going about their regular daily schedules. Please ensure your vacation does not disturb them.
Please be considerate not to cause unnecessary disturbances, such as loud music or noisy get-togethers.
Any property not within the boundaries of your rental is of course, off limits.
You are responsible for your children; please ensure that they are not unsupervised or running around where they should not be.
We kindly request that you discard all garbage in the provided garbage cans, and do not leave garbage around your rental property or street.
We have provided garbage bins both inside and outside for your convenience.
Hatzalah: 718-998-9000
Police / Fire: 911
Chaverim: 718-431-8181
Poison Control: 800-222-1222
Sheriff’s Dept: 845-794-7100
Chai Urgent Care South Fallsburg
845-409-2424 | 5208 Main Street, South Fallsburg, NY
Monticello Urgent Care:
845-794-1600 | 4058 Route 42, Mointicello, NY
Asisa Urgent Care, Monticello:
845-419-1000 | 357 E. Broadway, Monticello, NY
Ahava Urgent Care, Liberty:
845-281-7200 | 25 Carrier Street Liberty, NY
Maimon Urgent Care, Woodbourne:
845-436-6666 | 432 Rt 52, Woodbourne, NY
Refuah Health South Fallsburg:
845-482-9394 | 36 Laurel Ave, South Fallsburg, NY 12779
Chai Urgent Care South Fallsburg:
845-409-2424 | 5208 Main Street, South Fallsburg, NY
Monticello Urgent Care:
845-794-1600 | 4058 Route 42, Mointicello, NY
Asisa Urgent Care, Monticello:
845-419-1000 | 357 E. Broadway, Monticello, NY
Ahava Urgent Care, Liberty:
845-281-7200 | 25 Carrier Street Liberty, NY
Maimon Urgent Care, Woodbourne:
845-436-6666 | 432 Rt 52, Woodbourne, NY
Regional Bikur Cholim: 856-783-4500
Chesed 24/7: (845) 354-3233
Chaim Medical Resource: 718-492-8700
Garnet Health – Harris Hospital: 68 Harris-Bushville Road, Harris NY
Garnet Health – Calicoon Hospital: 8881 NY-97, Callicoon, NY
Ellenville Regional Hospital: 10 Healthy Way, Ellenville, NY
Middletown Medical: 8 Forester Ave, Warwick, NY
The following Pharmacies all offer delivery:
Refuah Pharmacy: 36 Laurel Park Road, Fallsburg, NY 845 482 9394
Sullivan Pharmacy: 267 North Main St Liberty, NY 845-295-5456
The Medicine Shoppe Pharmacy: 1987 NY-52, Liberty, NY 845 292 8200
The thermostat has been set at a comfortable temperature in anticipation of your arrival. Some villas have additional wall-mount or split unit air conditioners for use during very hot weather.
Feel free to set the temperature to your optimal comfort. IMPORTANT: Lowering the temperature below 70 degrees will likely cause the unit to freeze and shut down. Repairs will take time, making your stay uncomfortable, so please be careful.
If you have difficulty finding or adjusting the climate controls, please reach out to your local manager.
Keep all windows and doors to the outside closed at all times (especially pool entry doors) to allow optimal performance. No less importantly it will keep your villa bug-free.
When heading out for a while, please raise the temperature to its original setting, and lower it to your comfort level upon your return.
ATTENTION! This is the #1 preventable issue that guests face.
Avoid an unpleasant experience! DO NOT FLUSH TISSUES, FRESH WIPES, FEMININE PRODUCTS OR ANYTHING OTHER THAN SEPTIC-SAFE TOILET PAPER.
Please! For your sake. We hate to say, ” We told you so…”
Your vacation property is equipped with a suite of kitchen appliances.
Check the cabinets for extras such as sandwich makers, waffle-irons, blenders, and other small appliances.
Operation manuals, when available, will be in a kitchen drawer.
If you have difficulty working any of the appliances, please reach out to your local manager.
Please consider ovens fleishig unless otherwise labeled. To use for milchig feel free to self-clean the oven before and afterwards.
Microwaves are labeled. Dishwashers should be considered fleishig unless otherwise labeled.
We kindly request that you discard all garbage in the provided garbage cans, and do not leave garbage around your rental property or street.
We have provided garbage bins both inside and outside for your convenience.
For long term stays for which you would need a pick-up schedule, please inquire of your local Manager for assistance.
An electric hot plate is provided for Shabbos. Please cover with silver foil (available at local groceries) prior to placing food on it.
A fleishig crock pot can be found in a lower cabinet; please use a plastic liner (not provided) before placing food inside.
There is a hot water urn for Shabbos and Yom Tov convenience. When not in use, please keep it unplugged and drained of water.
The refrigerator either has a pre-programmed ‘Sabbath Mode’ or the bulb has been removed to avoid melacha.
Your oven features a ‘Sabbath Mode’. Check for a manual in one of the kitchen drawers for instructions.
If you have difficulty working any of the appliances, please reach out to your local manager.
You will find tea lights, matches, kiddush cup, challah board, knife and cover as well as havdalah supplies.
Check kitchen and dining cabinets to familiarize yourself with what is available.
Bedrooms have been furnished with Kosher Lamps for your comfort and convenience.
Your choice. Surf the surf, surf the web or do both. At Luxury Kosher Villas, uninterrupted wireless internet service comes standard in all homes, available to you at no extra charge.
Login information for wifi access will be emailed or texted to you on or prior to your arrival date. If you experience any issues connecting to the internet, please do not attempt to reset the router on your own.
If you have difficulty please reach out to your local manager who will assist you, or walk you through the necessary process to connect over the phone.
Some of our villa showers have been outfitted with a luxurious jetted shower or rain system for an enhanced enjoyment. Feel free to experiment with the buttons and knobs to turn the jets on or off, to your optimal level of enjoyment.
If you prefer to simply enjoy a traditional shower, simply turn on the shower knob as usual and do not activate (or turn off) any of the individual jets.
If your villa includes an indoor whirlpool bath/jacuzzi tub, feel free to enjoy at your leisure.
To operate, fill the tub, making sure the water level reaches above the jets prior to turning on whirlpool function.
Failure to do so will damage the jacuzzi and guest will be charged for any repairs or replacement.
The use of oils in the jacuzzi will clog the air jet system, causing malfunction. An oil-free bubble bath base and the provided soaps/shampoos are permitted.
If your villa is outfitted with an indoor sauna or shvitz, enjoy the health benefits of this time-honored tradition!
Set the temperature, enjoy, just don’t overdo it! Harvard health recommends 15-20minutes as a reasonable amount of time for most, and remember to re-hydrate by drinking 2-4 glasses of water after each sauna.
Sit back, unwind and let the stress melt away…
If you have difficulty working the sauna, please reach out to your local manager.
Your home has a washer, dryer, starter set of detergent iron and ironing board.
Instructions for traditional washers and dryers are simply “load and start.”
Instructions for front-loading washers, load clothes, close the door, pour HE liquid detergent into the drawer near the door, press POWER, then START. Please note that you cannot add clothing to front-loading machines once the cycle has begun.
Please use care not to overload the machines. For modern dryers, load clothes and close the door, set any special settings such as “steam” or “fan-fresh” if desired, press the power button and start.
Your pool is surrounded by a state-of-the-art baby gate, or a permanently mounted one, to prevent any chance of accidental drownings, chas v’shalom.
To open baby-gates, a simple, tight latch allows you to create an opening to access the pool for swimming.
Outdoors pools are opened seasonally. Indoor pools are open year-round, unless you were notified otherwise about a problem.
The pools are professionally cleaned, chemicals balanced, and thoroughly maintained TWICE per week by contracted pool maintenance companies.
Although sparkling clean when the pool company departs, leaves and such will likely find their way into your pool before the next professional cleaning, especially after rainy or windy weather.
There is a long-handled leaf net for your convenience, should you need it before the next professional cleaning.
As there is NO LIFEGUARD ON DUTY, swimming is at YOUR OWN RISK.
Please KEEP YOUR EYES ON YOUR CHILDREN at all times. NEVER SWIM ALONE. Children should always be accompanied by a responsible adult.
No visitors may use your villa amenities when a paying guest is not present.
Your pool heater is already set and operating. Pools heaters are set to reach 88 degrees and will run on a pre-programmed timer .
Note: Pool water evaporates! If the heater does not seem to be heating efficiently, make sure the water line is high enough to reach the return, (where water flows back to the heater.) Add water with the provided garden hose, and the heater will restart working properly.
For $50/day, a customized pool temperature can be arranged.
If you have difficulty working any of the pool controls, please reach out to your local manager.
Many of our villas feature a jetted whirlpool spa, attached to the pool. While not a true “hot tub” in the sense that the temperature is set to the temperature of the adjacent pool, the whirlpool is a great spot to relax in the sun.
In resting mode, it operates as a pool with built-in benches. The whirlpool effect is created by air jets, which need to be turned on. The switch for the air jets is usually located near the pool light switches, and is often labeled “blower”. Please turn off the jets when the the pool light switches, and is often labeled “blower”.
Please turn off the jets when the whirlpool is not in use. Enjoy!
If you have difficulty working any of the pool controls, please reach out to your local manager.
While we don’t provide pool toys, many owner and guest leave toys such as floats, tubes, etc. for the next guests use. Feel free to use any pool toys you may find.
Many of our villas feature an outdoor whirlpool hot tub. Enjoy a hot soak under the dark starry skies before bed for a real treat!
The hot tub is currently set to 88 degrees in resting mode and is programmable to 101 degrees Fahrenheit.
Please adjust the temperature to your liking; upon leaving the tub we ask that you reset the temperature back to 88 degrees.
Note that it may take up to an hour for each 2 degrees raised to be be reached, so planning a few hours ahead and setting the temperature is a smart idea.
Please make sure to cover the hot tub after every use.
If the heater or jets do not seem to be heating efficiently, make sure the water line is high enough to reach the return, (where water flows back to the heater.) Add water with the provided garden hose, and the heater will restart working properly.
Heat is not instant – Note that it may take up to an hour for each 2 degrees raised to be be reached, so planning a few hours ahead and setting the temperature is a smart idea.
If you have difficulty working any of the controls, please reach out to your local manager.
Many villas have a fleishig, propane barbeque grill, so go ahead and dine! If your propane tank empties, please contact your local manager.
Some villas have a connected gas line into the house gas service. These don’t need to be changed. If the grill does not seem to be working, check the gas line feeding into it, as the shutoff may be set in the closed position.
Set it to open, and try once again. A lighter or matches may help if not igniting.
If you have still are having difficulty, please reach out to your local manager.
For local information, click on our Area Guides
Check-out is no later than 10:00 am with a grace period of up to half an hour.
For the fastest and easiest check-out experience, please follow the check-list below. New guests are likely to arrive at the villa within several hours of your departure, so checking out late delays our turnover time at great expense.
Therefore, guests who vacate their rental property after 10:40 am will be charged a $100 per hour late fee. We have no wish to charge anyone late fees, so please help us by checking out on time.
Empty the fridge, freezer, and all cabinets of ALL food items you do not wish to take with you and place in the trash.
Unplug and empty the hot water urn completely.
Remove all trash from the house and place into the bins outside.
Raise the air conditioner to 75 degrees
If your villa has a hot tub, please raise the temperature to 88 degrees and ensure that it is covered
Check around through all rooms, as well as outside to ensure that you have taken all of your personal items with you!
Please close any windows or exterior doors you may have opened.
Inform Guest Services that you have checked out by either replying to the texts you have received, emailing floridakoshervillas@gmail.com or call at 305-650-8830 and let us know that you have checked out.
Thank you for choosing us for your vacation. We look forward to having you again in the very near future!
Please note that any personal items you have left behind and not claimed within 24 hours of guest’s check-out are donated or discarded by our maintenance teams.
If you left something important behind, please call Guest Services at 305-650-8830 right away so we can attempt to locate it. Shipping to your home can be arranged, when possible. A $25 service fee will apply in addition to the actual shipping charges.
